As part of the national contract, InTouch committed to undertaking site surveys across our business. These have provided detailed information allowing us to put in place two-way radio systems, maintained by InTouch.  As a value add service, InTouch also manage our OFCOM licencing to help ensure compliance with OFCOM legislation.

“The introduction of the InTouch Inspection software has improved the trust we have in our contractor, we now have the tools to see daily activity of the cleaning schedule and by viewing the photographs taken, we can reduce the amount of on-site inspections of our gully assets. As a direct result of implementing this solution we have made a significant saving this year in emergency flooding callouts and look forward to working with InTouch in the future to improve our knowledge of this important asset”.