Works orders: rapid information transfer
Works orders are entered into the main office system via customer applications or manually, with their status visible to both the supervisor and clients.
Orders, with location map, diagrams, traffic management and other documents are then dispatched to workers via 3G in real time. Workers receive orders on their own mobile devices – and using a simple-to-operate system requiring minimum training, they fill in job report forms covering information such as start time, completion time and materials used.
This information is sent back to head office, automatically updating the system – then notifying customers and office staff of work progress. After being checked, the information updates existing central systems.
Benefit from major working efficiencies
Using the In Touch Works Order System, you can monitor works orders from issue to completion, resulting in major improvements in working efficiencies such as reductions in workforce vehicle mileage, less paper usage – and instant, accurate records of all works. In addition you’ll have a full audit trail, plus total command over stock control and timesheet functionality.
The System’s web-based application makes it accessible from any location, allowing multiple instant access to all users – and it will integrate effortlessly with your existing systems